Would You Like Another - Double or triple your sales in 28 days
Your step by step guide to increasing your team’s weekly sales
by Ian Johnstone
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About the Book
Do you need a simple and effective way to enable your teams to sell more? If so then this book is for you.
"Would You Like Another" (WYLA) is a step by step guide for busy Supervisors, Managers, and Trainers of busy bars, cafes, and restaurants who need an effective and easy way to generate more sales."
By following the WYLA process, you will be able to increase:
- Sales & revenue
- Customer loyalty
- Quality of production and service according to your standards
- Employee efficiency
- Employee engagement
BONUS: This book also comes with free templates
WHAT’S IN THE BOOK
Introduction
− Free bonus tools and templates
− How this book works
Part 1 - Guide to workplace learning
Part 2 - Creating a sales culture
Part 3 - Designing your WYLA 28-day sales programme
Part 4 - Delivering your WYLA 28-day sales programme
PLAN
Step 1 - Set the goal
Step 2 - Identify KPI’s & measurements
Step 3 - Identify standards of service
Step 4 - Create a competency test
Step 5 - Identify recognition & reward for team
Step 6 - Communicate the goal
ASSESS
Step 7 – Test against the standards
DO
Step 8 - Train individuals based on needs
Step 9 - Reinforce learning on the job
Step 10 – Give feedback and coaching
REVIEW
Step 11 - Review & Evaluate
Step 12 - Recognise & Reward
− FREE “Would You Like Another?” templates
− About Me
"Would You Like Another" (WYLA) is a step by step guide for busy Supervisors, Managers, and Trainers of busy bars, cafes, and restaurants who need an effective and easy way to generate more sales."
By following the WYLA process, you will be able to increase:
- Sales & revenue
- Customer loyalty
- Quality of production and service according to your standards
- Employee efficiency
- Employee engagement
BONUS: This book also comes with free templates
WHAT’S IN THE BOOK
Introduction
− Free bonus tools and templates
− How this book works
Part 1 - Guide to workplace learning
Part 2 - Creating a sales culture
Part 3 - Designing your WYLA 28-day sales programme
Part 4 - Delivering your WYLA 28-day sales programme
PLAN
Step 1 - Set the goal
Step 2 - Identify KPI’s & measurements
Step 3 - Identify standards of service
Step 4 - Create a competency test
Step 5 - Identify recognition & reward for team
Step 6 - Communicate the goal
ASSESS
Step 7 – Test against the standards
DO
Step 8 - Train individuals based on needs
Step 9 - Reinforce learning on the job
Step 10 – Give feedback and coaching
REVIEW
Step 11 - Review & Evaluate
Step 12 - Recognise & Reward
− FREE “Would You Like Another?” templates
− About Me
Author website
Features & Details
- Primary Category: Business & Economics
-
Project Option: 6×9 in, 15×23 cm
# of Pages: 116 -
Isbn
- Softcover: 9781389666384
- Publish Date: Sep 03, 2017
- Language English
- Keywords hospitality, customer service, sales, revenue, profit, training
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About the Creator
Ian Johnstone
Brisbane, Australia
My name is Ian Johnstone. For the last 20 years, I have been involved in the Hospitality and Customer Services industries in the United Kingdom and Australia, and more specifically, Learning and development for the past 15 years. During this time, I have worked with business of all sizes, from small independent business, 4 and 5-star luxury hotels, through to international brands. I am the founder of Profitable Employee, a Competency Based Training company that specialises in helping business to improve performance, increase productivity and generate more profit.